Privacy Statement

Latest News:  Tennis USA 2019 Posted on 30/11/2018
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Latest News:  World Team Tennis Championships Posted on 03/11/2018
Latest News:  Chris wins M70 World Doubles Gold Medal Posted on 03/11/2018

For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the Data Controller is The Seniors’ Lawn Tennis Club of Great Britain (SLTC). Due to the nature of our Club we have no permanent “venue” but can be reached by contacting the Honorary Secretary.

This privacy policy sets out what personal details we hold, how we collect it, where it is held and how it is processed.

 

The data we hold

We hold the following information:

  • name, title and date of birth
  • age and gender
  • contact details – postal address, email, home/work/mobile telephone numbers
  • proposed by and seconded by
  • playing qualifications, BTM number and other club memberships
  • subscription payment method
  • membership category, membership notes, status, leaving date with reason
  • user name for synchronizing with website login

We hold no other personal information of any kind such as financial, medical or next-of-kin details.

We do not store your website login password, which if forgotten will need to be regenerated using the ‘forgotten password’ function on our website.

 

How we collect your data

We collect personal data directly from you, when you fill in our Membership Application Form. Proposer and Seconder comments are added independently in support of your application.

Our Membership Database is populated from the application form. At this point, and for completeness, SLTC will add initials, gender, member category, date joined, member notes, subs payment method and website user name. When you leave the Club, leave date with reason for leaving is added.

 

Where your data is held

We utilize 3rd Party (Data Processor) systems to:

  • run our website
  • provide a member database & reporting system
  • address our bulk mailing needs

We are committed to securing this information, ensuring the necessary data processing agreements are in place with our Data Processors.

Direct access to member data and our mailing list is limited to officers of the Club and requires secure login for input and maintenance.

 

How we process your data

We process your information for our ‘legitimate interests’ in running the Club and communication with Club members, more specifically:

  • maintaining a website that records match results and photos taken at official matches and social events
  • management and administration of a membership database plus reporting
  • match arrangements
  • organising Annual Events
  • running an annual Wimbledon Ballot
  • distribution of a monthly Newsletter
  • Club-related communications by email, or post if no email address is given
  • Sharing contact details with other Club members

 

Your contact preferences

Personal data provided to us will be used for the purposes set out at the time of collection and, where relevant, in accordance with any preferences you express.

Your key source of information regarding the Club will be our website and Newsletter.

Outside of the website, our primary means of contact is by email and if there is no email address on file we will revert to post. Phone is generally used as a last resort.

When joining the Club, the contact information you provide will be used for our direct communications and the type of communication is entirely controlled by SLTC.

You are in control of how we communicate with you. Email communications will provide an ‘unsubscribe’ facility for you to OPT-OUT of all future communications by this method. You can also update your choices by contacting us.

 

Sharing your information with others

We do not sell or share your personal data with other organisations, e.g. for use in direct marketing campaigns or to facilitate data profiling.

Personal data collected by us and processed by our data processing partners is solely used for Club purposes.

Our data processing partners are:

  • ClubNet – UK based, operates our Website Service
  • QuickBase – USA based, provides a membership database
  • MailChimp – USA based, used for bulk email communications

 

How long your information is kept

We keep your personal data for as long as you remain a member of SLTC.

Original Application Forms are archived.

 

Your rights

SLTC will uphold your rights as follows:

  • member access requests
  • correction of incomplete or inaccurate information
  • erasure of your personal data
  • objection to processing of your personal data by:
    • our email distribution partner
    • sharing your contact details with other members  
  • request the restriction of processing of your personal data (as above)
  • request the transfer of your personal data to another party

Please note that we may contest requests where exceptions apply and where they are to the detriment of our legitimate interests.

 

Cookies

The SLTC website uses cookies (messages stored by your web browser) to enable you to properly navigate the site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Contact and complaints

If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact the Club’s Honorary Secretary Mr Declan Power as follows:

  • email: dpower@maplesteesdale.co.uk
  • telephone: 07908 300649
  • post: 10 Lynton Road, New Malden, Surrey KT3 5EE

Ultimately, if you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: https://ico.org.uk